Shipping policy
📦 Shipping Policy — OHNSX
Last updated: November 2025
At OHNSX, every item is made-to-order with care. Below is everything you need to know about our shipping process, delivery times, and how we handle delays.
Processing Time
All orders require 2–5 business days for processing before they ship.
This includes printing, quality checks, and packaging.
During new drops or high-volume sales, processing may take an additional 2–3 business days.
Shipping Times
Shipping time begins after your order has finished processing.
🇺🇸 United States:
• Standard Shipping: 3–7 business days
• Express Shipping: 2–4 business days
🌍 International:
• Standard Shipping: 7–21 business days
• Times vary by location and customs clearance.
Order Tracking
Once your order ships, you’ll receive a tracking number via email or SMS.
Tracking may take 24–48 hours to update.
Shipping Costs
Shipping rates are calculated at checkout based on:
• Destination
• Weight of items
• Carrier pricing
Free shipping promotions will be displayed if applicable.
Wrong Address / Delivery Issues
If you entered the wrong address, contact us within 12 hours of placing your order.
We are not responsible for orders delivered to incorrect addresses or stolen after delivery.
If that happens, contact your local carrier and we’ll assist where we can.
Lost or Delayed Packages
If your order is marked as delivered but not received, please wait 48 hours — carriers sometimes scan early.
If your package is lost in transit, email us at support@ohnsx.store and we’ll investigate with the carrier.
International Customs & Fees
Some countries charge additional customs, duties, or taxes.
These are not included in our prices and must be paid by the customer.
Made-to-Order Items
Because many OHNSX products are made-to-order, cancellations are only allowed within 12 hours of purchasing.
Need Help?
We’re here for you.
Contact us anytime at
support@ohnsx.store
DM us on Instagram @ohnsxx.
Email us @ ohnsx.mail.com